Corona protection measure: Customer centre closed
Dear passengers,
as a rail transport company, we take responsibility and support the containment of the infection chain wherever it seems possible.
The eurobahn customer centres are closed..
We will be happy to answer further enquiries during the opening hours listed below by calling 02381 9694 191 or using the contact form.
Thank you for your understanding & stay healthy!
Your eurobahn-Team
KEOLIS Deutschland GmbH & Co. KG
eurobahn Customer Service Centre
Unionstraße 3
59067 Hamm
Opening hours:
Monday - Thursday
08am - 12am / 12:30am - 4pm
Friday
08am - 12am / 12:30am - 3pm
Saturday
8am-6pm
Closed Sundays and public holidays
KEOLIS Deutschland GmbH & Co. KG
eurobahn Customer Service Centre
Immermannstraße 65b
40210 Düsseldorf
Opening hours:
Monday - Thursday
10.45am - 1pm / 1:30pm - 7pm
Friday
11:45am - 2:30am / 3am - 7pm
closed on Saturdays, Sundays and public holidays
+800 387 622 46
free service hotline
0049 341 913 540 42
at local rate - for callers from whose mobile network a service number cannot be reached.
